In the July 15 issue of BAI Banking Strategies, Jack Sundstrom, Chief Product and Marketing Officer for Kevari, reported on the company’s recent survey of frontline fraud fighters. Among the insights you’ll read in the article:
“Despite overwhelming confidence in their own abilities and impact, fraud fighters raised red flags related to the actions of their organizations and its customers. More than 85% said “customers make it easier for fraudsters to commit fraud,” and a little more than half said their “company’s customer experience initiatives make it easier for fraudsters to commit fraud.”
