Podcast: When Hackers Access an Account, Here’s How to Stop Them

July 15, 2020

Fraudsters are using stolen credentials and software bots to hack into your customers’ accounts. Next, they change account addresses, emails, and phone numbers to cut off communication between you and your customers.

In this 12-minute podcast, Kevari CEO Adam Elliott explains that to stop criminals before they empty accounts, your multi-layered fraud-detection approach should include:

1. Real-time screening of all address, phone, and email changes across all channels;
2. An account-level view of non-monetary activity that shows all profile changes, card requests, password changes, first-time digital enrollments, and more;
3. Ongoing monitoring that warns investigators when the risk level from a previous profile change has been elevated based on new information or suspicious activity.

Kevari Publishing Team

Kevari is on the front lines in the fight against identity fraud. Only Kevari has a fraud intelligence platform combining patented analytics with massive consortium and identity datasets to stay ahead of emerging fraud schemes. Since 2003, thousands of banks and credit unions, as well as credit issuers, retailers, and healthcare companies, have relied on Kevari's platform-based solutions to mitigate the damaging effects of account takeover and new-account fraud.